"I took this long to give you feedback because when the wainscoting was delivered the contractor simply put it into storage until yesterday. The wainscoting is beautiful. It is way beyond what I expected and both my contractor and his dad, a contractor as well, are very impressed with the quality and the design of the kits. They have not seen anything like it for years. As for price, I am more than satisfied at the cost. I was before or I wouldn’t have ordered it. Now I am really impressed. Dealing with you during the design phase was pleasant and professional. You were patient and timely with revisions and suggestions. The shipper was great. The truck showed up as scheduled and when the driver arrived he was more than amenable to working with the contractor to unpack the shipment. I have three quibbles with your company/product. The first two have to do with your website. I almost didn’t call you because it wasn’t really clear to me that you had all wood products to sell and it wasn’t clear that you had a design process to help someone like me to place an order. Your competitors are more demonstrative about their design process and the forms are available online without being sent via email as you did with me. The last point is about the product. The panels are exquisite. It’s all very classy. I would change the ¼ round floor molding to something with a little more style. When the project is completed I’ll send you some pictures. I am very happy and have no problem if you want to use me as a reference."
J. CirnigliaroRead more Read less