What Is My Order Status?

Designed for business teams like yours

After checking the status of your order, you may be wondering what the status indicates.  Order status messages include:

Processing

We will begin processing your order within 24 hours. Order details may be edited by contacting our Support staff ([email protected]).

Pending

We're processing your order right now. You may be able to edit your order details by contacting our Support staff immediately ([email protected]).

In Progress

Your order has been prepared and, as a result, may no longer be modified.

Shipped

A partial order has shipped. Your carrier tracking number will be updated online within 24 hours.

Completed

All items have shipped and are on their way. Your carrier tracking number will be updated online within 24 hours.

Ready for Pickup

Your order is ready for pickup.  This option is currently only available for select items at our Tampa, FL location. Remember to bring the order number and a valid photo ID to pick up your items.

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